Compare other tools| Tool | Botpress | Chatbase |
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| Price | From $150/month, billed annually$1800/year billed annually | From $40/month$384/year billed annually |
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| Free plan | Free plan | Free plan |
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| Best for | - Developer teams that need a fully customizable chatbot platform
- Organizations that want to self-host their chatbot for data control
- Building complex multi-turn conversational flows
| - Deploying a chatbot trained on product documentation or a knowledge base
- Non-developers who want a custom AI chatbot without writing code
- Embedding an AI FAQ bot on a website quickly
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| Ease of use | Takes some experience | Usable by beginners |
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| Key features | - Visual flow builder and code-level customization
- LLM integration across multiple providers
- Self-hosting or cloud deployment
- Multi-channel (web, WhatsApp, Telegram, voice)
- API and webhook integration
| - Train on PDFs, URLs, text, and other data sources
- Embeddable chat widget
- Custom AI instructions and persona
- Conversation history and analytics
- API access
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| Integrations | WhatsApp, Telegram, Slack, Zendesk, Salesforce, Zapier | WordPress, Shopify, Slack, WhatsApp, Zapier |
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| API | Available | Available |
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| Skill level | Intermediate, Advanced | Beginner, Intermediate |
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| Platforms | Web, API | Web, API |
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| Main advantages | - Open-source core with full customization capability
- Self-hosting option for data privacy requirements
- Multi-channel deployment from a single bot definition
| - Very quick to set up with no technical knowledge needed
- Flexible data sources including PDFs and live URLs
- Free tier to test the chatbot before paying
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| Main disadvantages | - Requires developer skill to unlock its full potential
- Cloud platform pricing can rise with message volume
| - Conversation limits are low on the free plan
- Limited agent and ticket management compared to full help desks
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| Data checked | Checked October 4, 2026 | Checked October 4, 2026 |
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| Try Botpress | Try Chatbase |
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Which one to choose
Choose Botpress if
- Developer teams that need a fully customizable chatbot platform
- Organizations that want to self-host their chatbot for data control
- Building complex multi-turn conversational flows
Read review
Choose Chatbase if
- Deploying a chatbot trained on product documentation or a knowledge base
- Non-developers who want a custom AI chatbot without writing code
- Embedding an AI FAQ bot on a website quickly
Read review