Botpress
Open-source conversational AI platform for developers building chatbots and voice agents.
Overview
Botpress is an open-source chatbot and conversational AI builder that gives developers full control over bot logic, integrations, and deployment. It supports a visual flow editor alongside code-level customization, and can be self-hosted or run on Botpress Cloud. The platform integrates with LLMs and can be deployed on web, WhatsApp, Telegram, and other channels. It suits teams that want extensibility and the option to run on their own infrastructure.
Key features
- Visual flow builder and code-level customization
- LLM integration across multiple providers
- Self-hosting or cloud deployment
- Multi-channel (web, WhatsApp, Telegram, voice)
- API and webhook integration
- Open-source core
Pricing
- Pricing model
- Freemium
- Monthly
- From $150/month, billed annually
- Yearly
- $1800/year billed annually
- Free plan
- Yes
- Free trial
- Not on record
- Last verified
- Checked October 4, 2026
Pros
- Open-source core with full customization capability
- Self-hosting option for data privacy requirements
- Multi-channel deployment from a single bot definition
Cons
- Requires developer skill to unlock its full potential
- Cloud platform pricing can rise with message volume
Who should use it
- Developer teams that need a fully customizable chatbot platform
- Organizations that want to self-host their chatbot for data control
- Building complex multi-turn conversational flows
Intermediate, Advanced · Individuals, Small teams, Mid-size teams, Enterprise
Who shouldn't
- Non-developers who want a no-code setup without engineering support
- Teams that need a ready-to-go help desk rather than a bot-building platform
Facts
- Category
- AI customer support
- Platforms
- Web, API
- Integrations
- WhatsApp, Telegram, Slack, Zendesk, Salesforce, Zapier
- API
- Available
- Skill level
- Intermediate, Advanced
- Team size
- Individuals, Small teams, Mid-size teams, Enterprise
- Data and privacy
- Botpress can be self-hosted, keeping all conversation data on your own infrastructure.
Alternatives
- VoiceflowAI customer support
Visual platform for designing and deploying AI chat and voice agents without heavy coding.
Pricing information is currently unavailable.Not yet verified - ChatbaseAI customer support
Build a custom AI chatbot trained on your own documents, URLs, or knowledge base content.
From $40/month - AdaAI customer support
Enterprise AI customer service platform that automates support interactions at scale.
Custom pricing (contact sales) - Intercom (Fin)AI customer support
Customer messaging platform with an AI agent that resolves support queries automatically.
From $29/month
Frequently asked questions
How much does Botpress cost?
From $150/month, billed annually. $1800/year billed annually. Checked October 4, 2026.
Does Botpress have a free plan?
Yes. Botpress has a free plan.
Who is Botpress best for?
Developer teams that need a fully customizable chatbot platform; Organizations that want to self-host their chatbot for data control; Building complex multi-turn conversational flows.
Which platforms does Botpress run on?
Web, API.
Does Botpress have an API?
Yes, Botpress offers an API.
What are the alternatives to Botpress?
Tools often weighed against Botpress include Voiceflow, Chatbase, Ada, Intercom (Fin).