Chatbase
Build a custom AI chatbot trained on your own documents, URLs, or knowledge base content.
Overview
Chatbase lets you upload PDFs, connect a website, or paste text to train a ChatGPT-powered chatbot on your own content. The bot can be embedded as a chat widget on a website or integrated via API. It supports custom instructions, multiple data sources, and conversation analytics. Chatbase suits businesses that want a knowledge-base chatbot without writing code.
Key features
- Train on PDFs, URLs, text, and other data sources
- Embeddable chat widget
- Custom AI instructions and persona
- Conversation history and analytics
- API access
- Multiple chatbot support
Pricing
- Pricing model
- Freemium
- Monthly
- From $40/month
- Yearly
- $384/year billed annually
- Free plan
- Yes
- Free trial
- Yes
- Last verified
- Checked October 4, 2026
Pros
- Very quick to set up with no technical knowledge needed
- Flexible data sources including PDFs and live URLs
- Free tier to test the chatbot before paying
Cons
- Conversation limits are low on the free plan
- Limited agent and ticket management compared to full help desks
Who should use it
- Deploying a chatbot trained on product documentation or a knowledge base
- Non-developers who want a custom AI chatbot without writing code
- Embedding an AI FAQ bot on a website quickly
Beginner, Intermediate · Individuals, Small teams
Who shouldn't
- Full help desk ticketing and agent workflow management
- Voice or phone support channels
Facts
- Category
- AI customer support
- Platforms
- Web, API
- Integrations
- WordPress, Shopify, Slack, WhatsApp, Zapier
- API
- Available
- Skill level
- Beginner, Intermediate
- Team size
- Individuals, Small teams
- Data and privacy
- We have no verified details on data handling. Read the vendor's privacy policy before uploading sensitive material.
Alternatives
- SiteGPTAI customer support
Train a chatbot on your website content and deploy it as a widget with no coding required.
From $59/monthNot yet verified - CustomGPT.aiAI customer support
Builds a ChatGPT-powered assistant trained on your business documents and websites.
From $99/month - TidioAI customer support
Live chat and AI chatbot platform for small businesses, with a free tier and easy website setup.
From $24.17/monthNot yet verified - VoiceflowAI customer support
Visual platform for designing and deploying AI chat and voice agents without heavy coding.
Pricing information is currently unavailable.Not yet verified - BotpressAI customer support
Open-source conversational AI platform for developers building chatbots and voice agents.
From $150/month, billed annually
Frequently asked questions
How much does Chatbase cost?
From $40/month. $384/year billed annually. Checked October 4, 2026.
Does Chatbase have a free plan?
Yes. Chatbase has a free plan, and paid plans can be tried before buying.
Who is Chatbase best for?
Deploying a chatbot trained on product documentation or a knowledge base; Non-developers who want a custom AI chatbot without writing code; Embedding an AI FAQ bot on a website quickly.
Which platforms does Chatbase run on?
Web, API.
Does Chatbase have an API?
Yes, Chatbase offers an API.
What are the alternatives to Chatbase?
Tools often weighed against Chatbase include SiteGPT, CustomGPT.ai, Tidio, Voiceflow, Botpress.